Our Services

Transition & Activation Services for Operational Readiness

There is a difference between facility readiness and patient readiness.

At Hammes, Transition and Activation is Operational Readiness

From early planning through post-move stabilization, Hammes' Operational Readiness team brings the structure, accountability, and healthcare operating experience required to integrate workflows, training, technology, equipment, regulatory readiness, and move coordination.

The difference is the depth behind the work. Hammes is not a standalone activation consultant. We are part of a national healthcare real estate platform with experience across strategy, facility planning, project management, development, equipment coordination, technology integration, regulatory readiness, construction, and real estate and facility operations. That broader perspective helps clients make opening decisions that reflect both the project schedule and the operating realities of the facility.

Facility Readiness is One Part of Operational Readiness

Hammes' approach prioritizes the operational activation of new healthcare spaces to ensure the people, the equipment, the technology, and the operating model to come together at the right time. Hammes supports that handoff with a team built for healthcare environments, with deep clinical and operations experience. Our Operational Readiness leaders work with executives, clinical leaders, facilities teams, project teams, vendors, and department stakeholders to turn opening requirements into a coordinated path to activation.

A More Connected Path from Project Delivery to Day One Operations

Transition & Activation is most effective when it is connected early to the capital project. Hammes helps clients identify the decisions, handoffs, and dependencies that can affect opening readiness before they become late-stage constraints. Often working during the design phase, our Operational Readiness executives will work with you to understand the impact of design decisions on the future state of operations, eliminating operational and activation “surprises”.

This includes coordination with project leadership, clinical operations, facilities, information technology, equipment vendors, move partners, regulatory resources, communications, and executive sponsors. The result is a more visible path to opening, with clear ownership, structured escalation, and fewer surprises as the facility approaches go-live.

For clients already working with Hammes on project delivery, Transition & Activation becomes an extension of the project team’s accountability. For clients with an established team in place, Hammes can integrate into the existing structure and provide focused Operational Readiness leadership where it is needed most.

Our Team

Operational Readiness Leadership

That experience matters when decisions affect patient movement, staff confidence, technology adoption, departmental workflows, regulatory readiness, equipment availability, and the opening sequence. Hammes helps clients make those decisions with discipline, visibility, and the right stakeholders at the table.

Capabilities

Transition & Activation Services

Governance, accountability, and decision structure

 Readiness governance, department work groups, issue escalation, milestone tracking, communication cadence, decision rights, and leadership reporting.

Facility, equipment, and technology readiness

 Coordination across medical equipment, furniture, fixtures, technology, IT, security, supply chain, support services, building systems, and commissioning handoffs.

Operations, workflows, and staff preparation

Current- and future-state workflows, operational work plans, orientation, training, tabletop exercises, mock scenarios, and staff readiness activities.

Regulatory, move, activation, and stabilization support

Licensure, accreditation, emergency preparedness, revenue cycle, department move planning, patient move planning, command-center planning, Day One services, and post-move stabilization.

Featured Projects

Relevant Operational Readiness & Transition Planning Experience

Hammes’ Transition & Activation and Operational Readiness experience is strengthened by the firm’s broader healthcare project delivery work. Our team has supported openings for replacement hospitals, ambulatory centers, active-campus expansions, specialty facilities, academic partnerships, large-scale move planning, and significant technology, equipment, and training requirements.

Replacement Hospital
Moffitt McKinley Hospital

Hammes Healthcare provided program management and operational readiness services for Moffitt Cancer Center’s 500,000 SF, 128-bed McKinley Hospital in Tampa, Florida.

Replacement Hospital
Mohawk Valley Health System Wynn Hospital

Hammes delivered master planning, project management, and operational readiness for MVHS’s 702,000 SF, 373-bed Wynn Hospital in downtown Utica, NY.

Ambulatory Care Center
VHC Health Outpatient Pavilion

Hammes Healthcare served as project manager and operational readiness lead for the 250,000 SF VHC Health Outpatient Pavilion in Arlington, Virginia — opened July 2023.

Hospital Expansion and Renovation, New Cancer Center
GBMC HealthCare Promise Project

Hammes Healthcare provided program management and operational readiness for GBMC’s Promise Project — a 117,000 SF hospital addition and 70,000 SF cancer center in Towson, Maryland.

Micro-Hospital
Northeast Georgia Medical Center-Lumpkin

Hammes Healthcare’s Operational Readiness team led the Day-One activation of NGMC-Lumpkin — a 30,000 SF micro hospital opened on time against a tight Certificate of Need deadline.

Built for New, Expanded, and Changing Healthcare Environments

Because Hammes works across the full real estate and project lifecycle, we understand how decisions affect more than the first day of occupancy. Operational Readiness influences patient access, physician and staff workflows, leadership confidence, operating cost, asset performance, and the long-term success of the facility.

Hammes supports healthcare providers preparing for a wide range of facility openings and transitions, including:

Replacement hospitals, new acute-care hospitals, micro-hospitals, and specialty facilities

Ambulatory care centers, outpatient networks, and medical office buildings

Hospital expansions, renovations, and active-campus projects

Mergers, acquisitions, and facility transitions that require operational alignment

Cancer centers, cardiovascular facilities, orthopedic and musculoskeletal institutes, children’s hospitals, research facilities, and behavioral health settings

Prepare for Day One Operations

Hammes can help support and guide the organization from project delivery to patient-ready operations.

Activation, Operational Readiness, and Transition Services Frequently Asked Questions

Here are answers to common questions our healthcare activation services.

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Who is Hammes?

Transition & Activation Services for Operational Readiness help healthcare providers prepare new, expanded, renovated, or transitioning facilities to operate from the first patient day through Day One services and post-move stabilization. The work includes readiness governance, workflows, training, technology, medical equipment, regulatory activity, move sequencing, command-center support, and go-live coordination.

How does Hammes support healthcare Operational Readiness?

Hammes Healthcare’s Operational Readiness team helps clients coordinate the work required to move from facility completion to patient care. Hammes establishes the readiness structure, aligns stakeholders, tracks opening-critical workstreams, supports decision-making, and helps teams prepare for Day One operations.

When should a health system begin Transition & Activation planning?

Transition & Activation planning should begin early enough to influence project schedule, workflow decisions, training plans, equipment coordination, technology readiness, regulatory activity, and move planning. For many healthcare projects, the work begins 18-24 months before the first patient day to support training and development, operational workflows, etc,. preparing everything until construction is complete so readiness requirements can be integrated into the broader project schedule.

Hammes approaches Transition & Activation through the perspective of healthcare operators and clinicians, supported by a full healthcare real estate platform. Our Operational Readiness leaders typically begin working with clients 18 to 24 months before the first patient day to support training and development, operational workflows, equipment and technology readiness, regulatory coordination, move planning, and other opening-critical activities. This integrated perspective connects Day One readiness with how the facility is planned, delivered, and positioned within the broader system of care.

Can Hammes provide Transition & Activation services if another owner’s representative is managing the project?

Yes, our Operational Readiness is a separate consulting unit, specifically staffed and design to be able to support clients who self perform or have other owner’s representatives on the project.

What makes Hammes different from standalone transition planning consultants?

Hammes brings Transition & Activation services through the lens of the operator and clinician, which is why our professionals are called Operational Readiness executives. Additionally, our team comes to each project with a broad appreciation for healthcare strategy and real estate, understanding not just the importance of the new facility and space, but is overall business and operations impact to your portfolio of care.   Our Operational Readiness leaders can draw on Hammes experience across advisory, project management, facility planning, design, construction, equipment, technology, regulatory coordination, and real estate operations. That platform perspective helps clients connect opening decisions to how the facility is delivered and how it will operate.

What types of healthcare facilities does Hammes support?

Hammes supports Transition & Activation planning for hospitals, replacement hospitals, expansions, renovations, ambulatory care centers, medical office buildings, specialty clinics, surgery centers, cancer centers, orthopedic and musculoskeletal institutes, children’s health facilities, research environments, laboratories, and freestanding emergency departments.