Operational Readiness & Transition Planning

There is a difference between facility readiness and patient readiness. To be ready for patients, healthcare organizations must be operationally ready. Our operational readiness service assures organizations are operationally poised to receive and serve patients upon opening a new or renovated healthcare facility.

Moffitt Cancer Ctr 1069 lg

There’s Facility Readiness. And Then There’s Operational Readiness.

Over nearly three decades of delivering new and renovated healthcare facilities, Hammes Healthcare recognized a consistent need by providers to bridge the gap from facility readiness to operational readiness. It was in recognizing this need that we developed our operational readiness service, which assures providers are operationally poised to receive and serve patients upon opening a new or renovated healthcare facility. We have experience supporting our healthcare clients with:

  • New facilities (ambulatory and acute)
  • Expansions and renovated facilities
  • Mergers and acquisitions
Opening a New Healthcare Facility: Are You Patient Ready?

Real-World Expertise from Clinical and Operational Leaders

As former chief nursing and chief operational officers, our operational readiness executives have a firsthand appreciation for the myriad of decisions and tasks that
must be completed to ensure staff is operationally ready.

Working collaboratively with hospital or health system leadership, our operational readiness team will:

  • Develop and manage a customized operational readiness plan that encompasses the coordination of activation activities and departmental tasks such as:
    • New process integration
    • Staffing and training
    • Revenue cycle and billing
    • Regulatory requirements and accreditation
    • Emergency preparedness
    • Operational practice
    • Contract and licensure tracking
  • Facilitate the integration of these requirements within the ongoing project schedule to align all project team members with a common goal
  • Facilitate the development of patient and staff workflows
  • Facilitate the development and coordination of the requisite training and transition schedule
  • Run test scenarios to challenge the physical, technical, and operational readiness of your new space


Our process ensures your staff is comfortable, confident, and ready to provide quality patient care.

Critical Considerations for the Successful Launch of a New Healthcare Facility